التعليمات
- ماذا أفعل إذا تلقيت منتجًا معيبًا؟
اتصل بنا على المكتب: zhangfan7899@outlook.com الصور وإثبات الشراء، وسوف يسعد فريقنا بمساعدتك بشكل أكبر.
- هل تقومون بالشحن دوليا؟
نعم ، نحن نشحن إلى جميع أنحاء العالم.
- كم من الوقت يستغرق معالجة الطلب؟
تختلف دورات إنتاج المنتجات باختلافها، وسأوضح ذلك في كل قائمة. إذا طلبتَ خلال عطلة نهاية الأسبوع، فسيتم تجهيز طلبك في يوم العمل التالي. يُرجى العلم أن هذه العملية قد تستغرق وقتًا أطول خلال فترات التخفيضات أو فترات الذروة، لأن جميع المنتجات مصنوعة يدويًا. نوصي بانتظار من يومين إلى أربعة أيام عمل من تاريخ تقديم طلبك.
- كيف يمكنني تتبع طلبي؟
عند شحن طلبك، سنرسل إليك بريدًا إلكترونيًا لإعلامك بذلك. ستتلقى بريدًا إلكترونيًا آخر قريبًا يتضمن معلومات التتبع التي يمكنك استخدامها لمتابعة رحلة طردك. إذا كانت لديك أي أسئلة أثناء التوصيل، فلا تتردد في التواصل معنا.
- طلبات مخصصة وشخصية؟
يمكنني تخصيص أي منتج في متجري! إذا كنت ترغب بهذا الخيار، يُرجى التواصل معي قبل الطلب. يسعدني سماع أفكار جديدة من عملائي. يسعدني تصميم المنتج المثالي والمخصص خصيصًا لك!
اتصل بنا
-
البريد الإلكتروني: kevin@utopialifestudio.com
واتساب: https://wa.me/8615998689980
(سنرد عليك خلال 24 ساعة كحد أقصى. جميع أيام الأسبوع، بما في ذلك عطلات نهاية الأسبوع)
نموذج الاتصال
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