Häufig gestellte Fragen
- Was mache ich, wenn ich ein fehlerhaftes Produkt erhalten habe?
Kontaktieren Sie uns im Büro: zhangfan7899@outlook.com , Fotos und Kaufbeleg, und unser Team hilft Ihnen gerne weiter.
- Versenden Sie international?
Ja , wir versenden weltweit.
- Wie lange dauert die Bearbeitung einer Bestellung?
Verschiedene Produkte haben unterschiedliche Produktionszyklen, die ich in jeder Liste angeben werde. Wenn Sie am Wochenende bestellen, sollte Ihre Bestellung am nächsten Werktag bearbeitet werden. Bitte beachten Sie, dass dies während des Ausverkaufs oder in Stoßzeiten länger dauern kann. Da alles handgefertigt ist, empfehlen wir, 2-4 Werktage ab Bestellung einzuplanen.
- Wie kann ich meine Bestellung verfolgen?
Sobald Ihre Bestellung versandt wurde, benachrichtigen wir Sie per E-Mail. Kurz darauf erhalten Sie eine weitere E-Mail mit Ihren Tracking-Informationen, mit denen Sie den Weg Ihres Pakets verfolgen können. Sollten Sie während der Lieferung Fragen haben, kontaktieren Sie uns gerne.
- Sonderanfertigungen und personalisierte Bestellungen?
Ich kann jeden Artikel in meinem Shop individuell gestalten und personalisieren! Wenn Sie diese Option wünschen, kontaktieren Sie mich bitte vor Ihrer Bestellung. Ich freue mich über neue Ideen meiner Kunden. Gerne fertige ich den perfekten, individuellen Artikel speziell für Sie an!
Kontaktieren Sie uns
-
E-Mail: kevin@utopialifestudio.com
WhatsApp: https://wa.me/8615998689980
(Wir melden uns innerhalb von maximal 24 Stunden zurück. An allen Wochentagen, auch am Wochenende.)
Kontaktformular
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